About Us
At Entertainment Travel Associates , we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
Job Type: Full-time / Entry Level
Location: Miami, FL
About the Role:
We are hiring a Call Center Representative to assist with customer outreach, inquiries, and follow-ups. This role focuses on communication, customer engagement, and helping promote company services.
Key Responsibilities:
Make and receive calls to assist customers and provide product information.
Support lead generation and follow-up processes.
Maintain accurate call records and customer databases.
Deliver friendly and professional communication at all times.
Collaborate with the customer service and sales teams to achieve goals.
Ideal Candidate:
A confident communicator who enjoys helping customers and contributing to a growing team.
Clear and professional communication skills.
Organized, reliable, and goal-oriented.
Able to work in a fast-paced environment.
Positive and proactive approach to problem-solving.
Prior call center or customer service experience is helpful but not required.
All your information will be kept confidential according to EEO guidelines.
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