Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with an expertise in serving LGBTQIA+ people and those impacted by HIV. THA's programs include Kind Clinic, Waterloo Counseling Center, and TeleKind (telemedicine services). Read more about THA here: .
Texas Health Action is seeking a Patient Advocate (Spanish & English) to serve our Kind Clinic location in San Antonio . Advocates are responsible for optimizing the patient experience, helping them navigate the complex healthcare system — from insurance coverage to linkage to medical and supportive social services. Patient Advocates meet one-on-one with patients helping them understand their options for care.
Candidates who are members of populations that are disproportionately affected by HIV (including transgender/nonbinary candidates, Black/African-American candidates, candidates affected by incarceration, or candidates who are living with HIV) are especially encouraged to apply.
If selected for this position, submitting official transcripts, diplomas, certifications and licenses may be required prior to final offer. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position may be needed for employment verification.
Applicants selected for employment with Kind Clinic in this position are subject to a pre-employment background check. A history of conviction may not automatically disqualify an applicant. Applicants with a history of conviction may be considered on a case-by-case basis, after individualized assessment of factors including the nature of the conviction, the job duties and responsibilities, the length of time since the conviction, and evidence of mitigation or rehabilitation. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
Compensation
Based on job duties and requirements, this position is placed in salary band 40 with an hourly rate starting at $20.80 per hour non-exempt. Initial placemen will be based on hired candidate's qualifications and relevant experience.
EEO Statement: Texas Health Action is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Bachelor’s degree related to a human services field, such as social work, psychology, counseling or public health. Two year degrees with licensure and/or four years of relevant work experience will be considered in lieu of a Bachelor’s degree
1+ year(s) of experience working in HIV prevention and/or serving people living with HIV
Knowledge of insurance navigation
Familiarity and experience using a trauma-informed approach to working with individuals
Experience and comfort in issues related to substance use, harm reduction, homelessness, mental health, and LGBTQIA communities
Ability to work harmoniously with diverse groups of individuals
Experience working with an ethnically, culturally and racially diverse work staff
Ability to deal effectively with stress relating to the changing organizational, personnel, and healthcare environment
Ability to perform phlebotomy or a willingness to be trained in phlebotomy
All of the above alongside a sense of humor and passion for our mission will ensure you the superstar status you probably deserve
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