*Please read entire posting before applying. Due to nature of our specific needs and the training schedule, you must be able to commit to all details. We are not able to make any exceptions under these circumstances. Group training will begin on Thursday, Aug 28, 2024.*
Research Interviewers
The link between Escalent and the respondent is you, the interviewer. Escalent's interviewers are the only representatives from our company who are in direct communication with the people we contact on a research project. A high quality questionnaire in and of itself, does not guarantee that valid data will be collected. Interviewers must possess the ability, knowledge, and skills necessary to administer the questionnaire. As an interviewer, you will be reading and conducting surveys from various projects, with respondents over the phone. You will be collecting data for our various clients from the surveys you complete. The data collected is sent to our clients in aggregate form (in total) from all the surveys that are completed.
Important Position Information
Our call center is fully remote, work-from-home. We are looking to add Research Interviewers to our team based in the Nashville area. Escalent will provide all equipment necessary to work remotely but you must be able to provide the following:
You must have reliable WIFI service to use. Properly working internet is a condition of employment.
You must have a quiet work area, free of interruptions during your schedule shift times.
Be able to dedicate your full attention and time to your assigned tasks during your schedule shift.
The ability to set up your computer equipment.
Position Type
Part-Time - All shifts are Monday through Friday, 15 hours/week
Flexible day, afternoon & evening shift hours
Paid Training
Training Requirements
Training is Monday through Friday for three weeks and you MUST be able to attend all sessions. No exceptions. Training is scheduled to begin Thursday July 18, held remotely, on a group video call.
Experience
Call Center experience is preferred.
Must be 18 years or older
Skills
Type 20 wpm w/ 85% accuracy
Ability to read and speak clearly in a professional voice
Strong communication skills
Intermediate Level Computer Skills
Team Player
Eligible applicants are required to pass a reading evaluation
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